Privacy Policy

Last updated: October 1, 2026

VIP-FACTORY ("we", "us") is committed to protecting your personal data in accordance with the GDPR and the French Data Protection Act (Loi Informatique et Libertés). This policy explains how we use your data on www.preevi-nature.com.

1. Data Controller

VIP-FACTORY, LLC, 1209 Mountain Road Albuquerque NM 87110 - USA
Contact: consumers@vip-factory.com

2. Data We Collect

• Order / account: name, delivery and billing addresses, email, phone number, purchase history. Payments are processed by our secure payment providers; we do not store your card number.
• Browsing: IP address, device, pages viewed, cookies.
• Contact and newsletter: your messages and your email address.

3. How We Use Your Data

We use your data to:

• process your orders, deliveries, returns and refunds;
• manage your account and customer service;
• comply with our legal and accounting obligations;
• prevent fraud and secure the Site;
• improve the Site and, with your consent, send you commercial offers.

4. Data Sharing

We never sell your data. It is shared only with our service providers (Shopify, payment, carriers, emailing, analytics) and with authorities where required by law. Some providers, including Shopify, may process data outside the European Union, with appropriate safeguards (such as standard contractual clauses).

5. Data Retention

Your data is kept for the duration of the commercial relationship, then for a maximum of 3 years for marketing purposes. Invoices are kept for 10 years (legal obligation).

6. Cookies

The Site uses cookies necessary for its operation, as well as audience measurement and advertising cookies, which are placed only with your consent. You can change your choices at any time via the "Manage my cookies" link in the footer.

7. Security and Minors

We apply reasonable security measures (HTTPS, restricted access). The Site is not intended for people under the age of 15.

8. Changes

We may modify this policy; the version in force is the one published on the Site.

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Note: the version you pasted no longer includes the "Your rights" section (access, rectification, erasure, etc.) or the right to lodge a complaint with the CNIL, both of which were in my previous draft. These are mandatory under the GDPR, so I recommend adding them back. I can provide the English and French text if you'd like.